Channels · Omnichannel support with AI

One inbox. Every channel
Zero lost leads.

WhatsApp, Instagram, Messenger, email, Telegram, SMS and voice in a single inbox. AI answers, qualifies and follows up on its own — your team only jumps in when the lead is ready to close.

Lead · WhatsApp · AI replying
CHANNELS · LIVE INBOX
AI ACTIVE · 7 CHANNELS
Marina CostaWA
14:32

Oi! Gostaria de agendar...

HOTAI
Rafael PiresIG
14:28

Vocês atendem sábado?

NEW
Juliana M.
14:15

Preciso mais informações...

AI
Pedro H.TG
13:58

Obrigado pelo retorno

Marina Costa
WHATSAPP
HOTAI

Oi! Gostaria de agendar uma visita

14:30

Olá Marina! Com certeza. Qual o melhor dia para você?

14:30

Sábado à tarde seria possível?

14:31

Sim! Temos horário às 14h e às 16h. Qual prefere?

14:32
AI · REPLIED IN 4s · SCHEDULED

Unified inbox + AI that acts on its own

Six product calls that turn support into revenue.

Unified inbox

WhatsApp, Instagram DM, Messenger, email, Telegram, SMS and voice in one per-lead timeline. History follows the customer — not the channel.

7 channelshistory per leadone app

WhatsApp audio transcription

Every voice note becomes searchable text in seconds, with auto-summary and intent extraction. Read 20 messages in the time it takes to listen to one.

pt-BR native1-line summaryintent extracted

Triggers and automations

New lead detected? Customer silent for 3 days? Fire follow-up, routing or alerts — no code required.

visual if/then40+ triggersno-code

Many agents, one number

Three agents, five, ten. All on the same official WhatsApp, no conflicts, with conversation-lock to whoever replied first.

WhatsApp Cloud APIno conflictsagent lock

Tags and support funnel

Hot, warm, cold. Visit scheduled. Proposal sent. Every conversation carries its tag and funnel stage — filter, prioritize, follow what matters.

kanban funnelcustom tagsquick filters

Response-time reports

First-response seconds, time-to-qualify, per-channel abandonment. See where leads leak — and where AI is buying you time.

TTR per channelper-agent SLA24/7 heatmap

Stop losing leads at 10pm on a Sunday.

Archicode AI replies in 3 seconds, on any channel, at any hour. Get a free diagnosis and see how many leads your team let go cold last month.

Channels · Omnichannel support with AI | Archicode