Privacy Policy

1. Introduction

Archicode S.A.E Tecnologia Ltda (CNPJ: 32.694.742/0001-50) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

2. Data We Collect

We collect the following types of information:

• Contact Information: Name, email, phone, and company address
• Usage Data: Information about how you use our solutions
• Technical Data: IP address, browser type, operating system
• Communication Data: Messages exchanged through our channels (WhatsApp, email, phone)

3. How We Use Your Data

We use your information to:

• Provide and improve our services
• Process your requests and transactions
• Communicate about updates, support, and technical issues
• Personalize your experience
• Comply with legal and regulatory obligations

4. Data Sharing

We do not sell your personal data. We may share your information only in the following situations:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist us (under confidentiality agreement)
• To protect our rights and security

5. Integration with Meta Platforms (WhatsApp, Facebook, Instagram)

When you interact with us through WhatsApp, Facebook, or Instagram, we may collect:

• Your username and platform ID
• Messages and content you share with us
• Public profile information

This data is processed in accordance with this policy and Meta's privacy policies. You can request deletion of this data at any time through our data deletion page.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

8. Your Rights (LGPD)

According to the General Data Protection Law (LGPD), you have the right to:

• Confirm the existence of data processing
• Access your personal data
• Correct incomplete, inaccurate, or outdated data
• Request anonymization, blocking, or deletion of data
• Data portability
• Revoke consent

To exercise your rights, contact us at: [email protected]

9. Data Deletion Request

You can request complete deletion of your data at any time. To request deletion of data collected through Meta platforms (WhatsApp, Facebook, Instagram), visit our data deletion page.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve your experience, analyze site usage, and personalize content. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website with a revised update date.

12. Contact

For questions about this Privacy Policy or about the processing of your personal data, contact: